Refund policy

Refund & Return Policy

Because every AshenWorn item is made to order, we don't accept returns or exchanges for incorrect size selections or change-of-mind purchases. Please review the size guide on each product page before ordering.

We do cover the following:

• Items that arrive damaged, defective, or with a print error are eligible for a free replacement or full refund with no need to return the item.
• If your order is lost in transit, we'll reship or refund at no charge.

To request a replacement or refund, email us within 14 days of delivery with your order number and a photo of the issue.

We want every order to feel worth it. If something's not right, we'll make it right.